February 23, 2023

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New ecommerce trends for 2023

The Need for eCommerce

E-commerce has revolutionized the way people shop, pay and do business. It has opened up a new digital shopping experience that enables businesses to reach customers all over the world with just one click of a button. Consumers can easily browse through massive online stores or marketplaces on their computers, tablets, smartphones and even smartwatches!, providing secure and safe payments; from credit cards to digital wallets.

Shopping online is becoming increasingly popular among consumers, with global e-commerce sales hitting highs of $4.2 trillion in 2020 and projected to rocket up to an incredible $6.4 trillion by 2024! This rapid growth indicates that the world has fully embraced digital shopping – making it easier than ever for people around the globe to shop from home. – But how do we target these people?


Future Forecasts of eCommerce Industry

2022 saw a continuous rise in B2B eCommerce, driven by the increasing number of customers who now opt for online shopping to avoid long queues and traffic. Taking into account that reviews can be read prior to purchase, many business owners are gravitating towards setting up their marketing strategies with an emphasis on maintaining high levels of digital traffic as opposed to footfall.

China and USA have stayed ahead at the forefront when it comes down to global expenditure within this market – they’re part of the top 10 countries spending money online.

According to recent industry calculations, Brazil will rank first among 20 countries worldwide in retail e-commerce development between 2023 and 2027, with a compound annual growth rate of 14.6 percent. Argentina and Turkey are also among the fastest growing e-commerce markets globally, with a CAGR of over 14 percent. The global retail e-commerce CAGR was estimated at 11.3 percent during the same period.

  • By 2040, digital shopping is set to become the preferred way to shop. With eCommerce estimated at 95%, online stores will be where most of us go for our purchases
  • Online stores will have an active presence via social media. On average, those with a strong presence will see 32% more sales
  • On average, 52% of eCommerce businesses have omnichannel capabilities
  • The Indian eCommerce market is a major player in the global retail landscape, having achieved an impressive 25.5% growth rate this year, making it one of fastest growing countries worldwide
  • The UK economy is predicted to skyrocket in the coming years, with a growth of more than $85 billion – an impressive increase of 42.88%

e-Commerce Trends Forecast

How impactful is eCommerce Marketing?

Impact of e-Commerce Marketing

E-commerce marketing is a powerful tool to help businesses reach their goals, from increasing brand recognition and driving website traffic to boosting sales. Popular strategies for implementing e-commerce marketing include search engine optimization (SEO), pay-per click advertising (PPC), email campaigns, social media outreach, and even working with influencers.

However success depends on many variables; competition level in the industry or sector you operate within can have an effect as well as any changes related to customer preferences & behavior or broader economic and technological fluctuations that could affect consumer trends. Accurately analysing these factors along with your business needs are integral steps in reaching success

New trend predictions for 2023

Ecommerce is ever-evolving, and businesses must keep up with the changes or face being left behind. There are some key trends on the horizon that could greatly shape online retail in the future. Here are a few to consider:

Mobile Commerce

As the popularity of smartphones continues to soar, staying competitive in today’s ecommerce landscape requires more than just a modern website. Optimising for mobile devices is essential – from easy-to-navigate websites and apps, right through to secure payment options tailored specifically for smaller screens.

Mobile Commerce
Social Commerce

Social Commerce

Shopping online is being revolutionised by social media platforms, with the likes of Instagram and Facebook introducing powerful ecommerce capabilities. Influential personalities on these networks are having a major impact as well – now shoppers can get tailored advice from those in-the-know when making purchasing decisions.

Augmented Reality (AR) + Virtual Reality (VR)

AR & VR allow shoppers around the globe opportunities for immersive product exploration, transporting customers into a virtual world of interactive possibilities. From “trying on” clothing to seeing how furniture would look in your living room before you buy it

Augmented Realty and Virtual Reality Marketing
e-Commerce Marketing Personalisation


eCommerce sites have tapped into the power of AI and ML (Machine Learning) to create shopping experiences that are tailored just for their customers. With this technology, shoppers can receive personalised product picks based on what they like, get marketing specific to them, and even be offered custom prices.

Voice Shopping

Shopping just got easier! Voice shopping is revolutionizing how customers shop, simplifying the process with voice-activated assistants – like Amazon’s Alexa and Google Assistant. Just use your voice to browse products, search for what you need and make purchases all without touching a keyboard or screen.

Voice Shopping
Sustainable and Ethical Practices

Sustainable & Ethical Practices

Today’s shoppers are becoming more conscious about the products they purchase and their impact on the planet. Ecommerce platforms have responded by offering an array of sustainable and ethical options, ranging from utilizing recycled materials to offsetting carbon emissions. But it doesn’t stop there; these practices also promote fair labor standards that ensure a better quality of life for those producing our goods.

Subscription Services

Subscription services are continuing to evolve in the way we shop. Whether you’re looking for weekly meal kits or a monthly fashion box, these services provide convenience and quality on an ongoing basis.

Subscription Services
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Digital Marketing in the Metaverse 2023

The Future of the Metaverse

Imagine a future internet that’s more than just websites and emails–one where you’re actually stepping onto an entirely different virtual world. Welcome to the metaverse, where users are connected in ways beyond our wildest dreams; they can collaborate with each other as well as objects existing within this interactive 3D space. It provides a level of immersion not presently possible on today’s web.

The concept of the metaverse, once only a part of science fiction stories, is now becoming realized by tech companies and developers. Potentially taking the place of today’s internet as an interactive virtual reality space for users to explore with custom avatars – from gaming to shopping or learning – this shared digital world would be ever-evolving. Already we have seen glimpses through early examples like Virtual Reality (VR) and Augmented Reality (AR). The future may bring us even closer to unlocking what was thought impossible: A sprawling Metaverse open for exploration waiting at our fingertips!


What Digital Marketers need to know about the Metaverse

Digital marketing has unlocked a world of possibilities with the concept of metaverse. Companies can craft interactive, immersive experiences to better engage their customers through virtual or augmented reality. Fashion retailers might offer shoppers an exciting chance to virtually “try on” items from the comfort of home and car manufacturers could even provide test-drive opportunities in realistic digital settings – all without ever having to leave your house! The power and potential behind these kinds of innovative solutions is expanding rapidly as technology advances at lightning speed – providing brands with amazing new tools for connecting more deeply with consumers everywhere.

With the emergence of immersive technologies, marketers now have a powerful set of tools to create truly captivating and emotive experiences for their customers. From virtual tours to interactive gaming sessions – this new medium is capable of creating memorable encounters that are hard to achieve through conventional marketing channels. However, it’s essential for brands looking into these innovative solutions remain strategic with its application in order not just capture attention but also effectively deliver value inspiring loyalty from customers.

1. Virtual Advertising: Businesses can cleverly create realistic advertisements that fit within the experience of an online space – think billboards or eye-catching posters popping up as you explore a digital world.

Metaverse Virtual Advertising
Metaverse Influencer Marketing

2. Influencer Marketing – Companies can take their marketing to the next level by partnering with influential content creators in virtual worlds. This can gain access to an engaged audience and boost their brand visibility within immersive digital environments.

3. Social Media – Companies have the chance to create a unique brand presence in metaverses that will allow for imaginative promotion of their products and services.

Metaverse Social Media Marketing
Metaverse Virtual Events

4. Virtual Events – Virtual events have revolutionised the way companies can engage with their customers. By entering into a metaverse, users are invited to experience interactive opportunities and be exposed to products and services in an entirely new realm.

5. Email Marketing – Companies are now leveraging this medium to spread awareness for virtual events, new product launches or other strategic initiatives that could make an impact inside the Metaverse!

Metaverse Email Marketing
Metaverse In-Game Advertising

6. In-Game Advertising – Maximise your company’s brand reach by creating innovative advertising opportunities within virtual games or experiences. Players can explore and engage with captivating content that ties in to your products, giving them an unforgettable gaming experience.

What companies have invested into the metaverse?

As the metaverse increasingly enters mainstream consciousness, some marketing powerhouses are getting creative with their campaigns by embracing virtual and augmented realities. From fashion to sports technology, here are a few examples of companies that are leading the way in this emerging digital space:

Nike, Inc

Nike has revolutionized the shoe-shopping experience with Nike Fit. With this virtual service, customers can now use their smartphones to get a 3D scan of their feet and discover shoes that provide them with unparalleled comfort and style.

Metaverse Nike Inc
Metaverse Coca Cola Campaign

Coca Cola

With the launch of their innovative Coca-Cola Metaverse Pavilion, Coca-Cola has opened up a whole new world of exploration and engagement. This virtual experience offers users an immersive journey through brand products with lots of interactive elements along the way!

Toyota Motor Corporation

Toyota is bringing the thrill of driving to your home! With a virtual test drive experience for their GR Supra sports car, you can explore the features and take an exciting digital journey in this stunning vehicle.

Metaverse Gucci Shop Experience


Gucci has created a one-of-a-kind experience for shoppers worldwide – the Gucci Garden Archetypes, which allows users to explore an interactive version of their famous flagship store in Florence, Italy and shop exclusive products available only online.

Metaverse Pros and Cons: Top Benefits and Challenges

The metaverse presents a unique opportunity for brands to reach their audience with new and innovative marketing strategies. However, as is the case with any technology or platform, there are potential benefits and challenges that come along with venturing into this virtual landscape. Here’s how investing in the metaverse could help your brand—or potentially hold it back:


  • More Engaging Experiences – With virtual technology, marketers can up their engagement game by creating immersive and interactive experiences for customers. Through this medium, businesses gain opportunities to build deeper connections with consumers while boosting customer loyalty
  • Increased Reach – By utilising the metaverse, marketers have a unique opportunity to tap into an international network of virtual and augmented reality enthusiasts – providing them with access to limitless possibilities for discovering new customers
  • Innovative Branding Opportunities – From traditional to groundbreaking – marketers can now harness the power of virtual worlds as a revolutionary way to bring their brand into the spotlight. Unprecedented branding opportunities abound in the metaverse, meaning companies have new and exciting ways for audiences to engage with their product or service
  • Real Time Analytics – With real-time analytics, the metaverse is creating a new era of marketing. Marketers can now observe user behavior in detail and adjust their campaigns on-the go for maximum impact – all while harnessing valuable insights that drive success

Advantages of SST
Disadvantages of SST


  • Technical Limitations – While the metaverse is emerging as a powerful platform for engaging customers, brands may need to consider potential technical obstacles before taking the plunge into creating virtual experiences. These limitations will continue to lessen in time with advances in technology and software solutions.
  • Cost – Smaller companies with tight marketing budgets now have a chance to create entertaining virtual experiences without breaking the bank. With careful budgeting, these events can quickly become real attractions for modern audiences!
  • Learning Curve – As marketers navigate the digital marketing realm, they may find creating virtual experiences presents a unique challenge that require greater investment of time and resources than traditional methods. Navigating this steeper learning curve is essential for producing effective online customer engagement.
  • Limited Accessibility – Although technological advances make it easier to reach a wider audience, access is still limited when looking at the metaverse. It’s important for brands and marketers to consider who may not have access before crafting their campaigns in order to maximise success.

How can Digital Marketers prepare for the Metaverse?

With the advent of virtual reality and augmented reality, marketers are now presented with a unique opportunity to capitalize on the emerging metaverse. By following some simple guidelines they can actively prepare themselves for this cutting-edge digital landscape:

Understand the technology – Staying informed of the latest advancements in virtual and augmented reality is key for marketers to create compelling, interactive experiences that can capture customers’ attention. With an understanding of these technologies, marketers will be able to leverage their potential and provide unique customer engagements.

Identify Opportunities – Marketers can explore the incredible potential of the metaverse by creating virtual experiences and branded worlds for customers. This allows users to interact with brands in a highly engaging, immersive way filled with exciting possibilities!

Invest in Talent – To create an immersive customer experience, marketers should invest in talent with expertise in virtual and augmented reality. Strategic partnerships can also be formed to take advantage of the specialized knowledge offered by agencies or companies that specialize in these cutting-edge technologies.

Consider the Ethical Implications – As marketers embrace the power of virtual and augmented reality technologies, it is essential to ensure that these experiences are crafted with respect for user’s privacy. Similarly, businesses must consider how their VR/AR initiatives could have potentially negative ethical implications in order to create immersive scenarios that welcome everyone.